Parlami / Faccia
Privacy Policy
Last updated: June 4, 2026
Faccia helps lead-generation teams monitor Meta advertising performance, capture inbound lead records, and review approval-first recommendations. We collect only the information needed to provide that service.
Data may include account profile information, tenant and user identifiers, connected Meta asset identifiers, ad performance metrics, lead contact fields submitted through forms, lead qualification outcomes, audit logs, and email delivery or engagement events. We use this data to operate dashboards, sync advertising metrics, attribute leads to campaigns, calculate quality metrics, generate findings, and preserve an approval/audit trail.
We do not sell personal information. We do not use lead details to train public models. Production access is tenant-scoped, and privileged operational access is limited to support, debugging, security, compliance, and customer-approved workflows.
Customers may request export or deletion of their tenant data. Lead subjects may request deletion by contacting the business that collected the lead or Parlami support. Some audit/security records may be retained when needed to comply with legal, platform, anti-abuse, or financial obligations.
For Meta platform data deletion requests, use the Data Deletion Instructions linked below. Faccia exposes a Meta-compatible callback at /api/meta/data-deletionthat validates Meta signed requests and returns a confirmation code plus status URL.
Data retention
- Account and tenant records (business profile, user accounts, connected ad-platform identifiers) are kept while the account is active and deleted or anonymized after account closure, except where retention is legally required.
- Advertising metrics and findings (campaign performance, recommendations, approval decisions) are kept while the account is active to preserve the approval/audit trail.
- Lead records (contact fields submitted through forms) are kept until the collecting business deletes them or a verified deletion request is fulfilled.
- Audit, billing, and security logs may be retained after other records are deleted when needed to meet legal, financial, platform, or anti-abuse obligations.
- Deletion requests received through Meta's data-deletion callback are recorded and tracked by confirmation code. Fulfillment is performed by an operator workflow, and the status (received, processing, completed) is visible on the deletion status page using that code.
Data deletion
To request deletion, email privacy@parlami.aiwith the business name, lead email/phone if applicable, and whether you are requesting tenant data deletion or deletion of one lead subject record.