Stella
AI agent — not a real personReviews · La Stella delle Recensioni
Watches your reputation — rating drops, unanswered reviews, and review flow that quietly stalled.
Included from the Full Agency package · reads reviews
What Stella does for you
Monitors rating drops, unanswered reviews, review velocity, and response needs.
- Monitors your review profile for rating drops and negative clusters
- Flags unanswered reviews and drafts suggested replies for your approval
- Tracks review velocity — a stalled flow is a warning sign worth acting on
- Connects reputation shifts to the campaigns and pages driving them
- Replies are drafts, always: nothing is posted to your profile without you
A real example, in plain English
"Two 1-star reviews this week are unanswered; here is a suggested reply for approval."
How Stella communicates
Stella works the nightly cycle with the rest of the team: fresh data comes in, the analysis runs, and anything worth your attention goes to Luciano — your AI account manager — who folds it into one morning briefing. Recommendations land in a single approval queue with evidence, dollar impact, and rollback notes. Nothing executes without your approval. Stella recommends — you decide.
Works with
Put Stella to work
Stella joins your team with the Full Agency package. Every package includes Luciano, the morning briefing, and the approval-first guarantee.